Course curriculum

  • 1

    1. Presenting Your Image: "Allow Me To Introduce Myself"

    • Why Does Your Image as a Deathcare Professional Matter?

    • Preliminary Image Quiz

    • How Do You Currently Stack Up?

    • Understanding Your Role

  • 2

    2. From Gloom to Groomed: The Importance of Being Well Groomed

    • Don't Neglect the Basics of Grooming

    • Evaluate Yourself, so Families Don't Have To.

    • How Could Your Personal Grooming Improve?

    • How Does Grooming Impact Family's View of You?
  • 3

    3. Does Neatness Make a Difference? The Basics of Being Neat

    • Why Neatness is Neat

    • What Neatness Standards Should I Be Following?

    • Is Your Personal Neatness Acceptable for Families?

    • How Can You Improve Your Neatness?

    • Why is Neatness an Essential Part of Your Image?
  • 4

    4. Let's Keep it Appropriate, Shall We?

    • What's Classified as Appropriate?

    • Help Set the Standard! What's Okay, and What is too Far.

    • Appropriateness Quiz

    • How Do You Currently Stack Up?

    • Why is Appropriateness Essential for the Care you Give?
  • 5

    5. Be Their Friend, Don't Offend!

    • Be Cautious

    • Take Steps to Be Their Friend

    • When a Family Comes in, Make it All About Them.

  • 6

    6. Code Enforcers Take a "Blind Eye"

    • Our Dresscode Guidelines

    • What Do You Think?

    • Final Thoughts